Day: October 2, 2020

Mike, a regional salesperson, had always sold face to face. Due to the COVID-19 pandemic, however, he was forced to sell over the phone. Understandably, this shift caused some discomfort, because it felt like a big change

It is helpful to think about fear on one side of a continuum and excitement on the other. The question then becomes: How do you (or how do you help someone) move away from fear and toward excitement?