Manager as Coach

Managers have the greatest opportunity to influence the engagement and performance of supervisors and staff. We help managers build the skills and mindset to drive individual and group initiative and performance. We help organizations with goals like these:

• Service-to-sales adoption and performance
• Customer retention and client relationships
• Employee engagement and performance

Coaching for Impact

Leaders carry an enormous burden for guiding an organization to its future. Even with high initiative, creativity, and innovation from within the organization, big changes only happen when the leaders make the tough decisions. We help senior leaders use the science of human performance to get the best out of themselves and the people they lead. We provide individualized programs for

• High potential managers
• Recently hired managers
• High performers new to management

Strategic Conversations and Learning Events

If your organization has strategic initiatives or stalled projects, then one of the most valuable things you can do is have a strategic conversation. The daily grind, urgency for performance, and professional and personal concerns may keep your organization from getting to the truly important decisions and actions that need to take place. We can design or complement events or programs that facilitate productive conversations that surface the issues that need to be handled to break through a logjam, or build trust, commitment and action.

• Custom retreats
• Conference programs
• Planning sessions

Where We've Done It - Examples

• National home heating fuel provider improves customer retention
• International telecom consulting firm builds innovation and collaboration capabilities
• Global health care organization installs performance improvement capabilities.

More examples... Consulting | Speaking