not found

Join the waiting list




    Do you have any advice on...



    Hint: I won’t leave you hanging, but I’ll definitely be most helpful if you pick my virtual brain on the topics of personal leadership, personal growth, navigating challenges and change, finding hope and a way forward in difficult circumstances.

    Introduction to my Find Your Forward Fundamentals.

    Sign up to receive (free) my Find Your Forward Fundamentals delivered by email as a 5-day course.

    You’ll also receive

    My bi-weekly newsletter: Find Your Forward: The newsletter to move you forward when you are stuck, facing a crossroads, or adapting to a fast-changing world. No matter where you are, there is always a way forward.

    How to Lean in With Empathy in the Face of Bad Behavior (#183)

    Awareness
    Awareness
    How to Lean in With Empathy in the Face of Bad Behavior (#183)
    Loading
    /

    The potential for conflict is all around us. It can sometimes feel like we are bombarded with “bad” behavior. As a leader of any sort, we have to find a way through that to come out on the other side. This week Kristine Scott and I talk about how to navigate the waters of conflict in empowering ways.

    Some of my favorite take-aways include: 

    • Many of us frame conflict as “this is where people get hurt” and that leads us to respond in fear-based ways. 
    • To deal with conflict, we need to:
      • Ask ourselves, “What do I need to have happen in this conversation that will also strengthen the relationship?
      • Identify where we can compromise and what’s non-negotiable. 
      • Be kind to ourselves first.  We can’t give kindness to others without giving it to ourselves first. 
    • Kristin describes self-care as places and activities where you learn about yourself AND it renews you. 
    • The #1 thing we can do to de-escalate a situation is to extend empathy. 
    • For most of us, our “threat assessors” are busted and this is why we get triggered so easily. 
    • We need to stop being what Kristine calls, “A raw nerve of reactivity.”

    Resources:

    Connect with Kristine:

    LinkedIn: linkedin.com/in/kristinemariescott/

    Website: seattleconflictresolution.com/

    Mentioned in the episode: 

    Stalling for Time: My Life as an FBI Hostage Negotiator: goodreads.com/en/book/show/41017722

    The Energy of Money: A Spiritual Guide to Financial and Personal Fulfillment: goodreads.com/en/book/show/81109

    Related Episodes

    Leave a comment

    Your email address will not be published. Required fields are marked *


    Subscribe to the Find
    Your Forward Newsletter

    Find Your Forward is my bi-weekly newsletter to move you forward when you are stuck, facing a crossroads, or adapting to a fast-changing world. No matter where you are, there is always a way forward.